SINSALHightech Lab Ltd.
Service

Electronics Failure Analysis in Kenya

A repair answers what was broken. Failure analysis answers why it broke — useful when a fault is likely to recur or when several similar units share a failure.

Microscope inspection of a component during failure analysis

Service Overview

A repair answers what was broken. Failure analysis answers why it broke, which matters when a fault repeats, when a batch of similar equipment fails, or when a technical explanation is needed for a warranty, insurance or supplier discussion.

Findings are based on inspection and measurement, and the report says how confident the conclusion is. A definitive root cause cannot be established in every case, and where evidence is insufficient the report states what is known and what is probable.

Equipment We Work On

  • Boards that fail repeatedly in service
  • Batches of the same equipment with a common fault
  • Power supplies and drives with recurring failures
  • Equipment with unusual burn or corrosion damage
  • Returned units from suspected supplier defects
  • Boards involved in site incidents such as surges or flooding

Typical Failures

  • Repeat failure of the same component
  • Damage pattern pointing to a surge or overload
  • Thermal damage from inadequate cooling
  • Corrosion from humidity or liquid ingress
  • Early-life failures in a new batch
  • Failures after a previous repair

Diagnostic Process

  1. 01Collection of history: environment, operating conditions and failure pattern
  2. 02Inspection of the failure site before anything is disturbed
  3. 03Electrical fault isolation to the failed component
  4. 04Examination of what stressed the component
  5. 05Comparison with other failed units where available

Repair Process

  1. 01Findings are written up with the probable failure mechanism
  2. 02Corrective recommendations are given, which may include repair or a change in conditions
  3. 03Repair can follow if you approve it

Testing and Validation

  • Verification that the isolated component reproduces the symptom
  • Re-test after any corrective repair

What You May Receive

Findings summary, Probable failure mechanism, Corrective recommendation.

Warranty

Completed repairs are accompanied by warranty documentation. The cover, its term and its exclusions are written on the warranty document issued with the job, so they are agreed in writing for your equipment rather than assumed. Warranty applies to the repaired fault and the work carried out, not to unrelated failures elsewhere in the equipment.

Important Limitation

A definitive root cause cannot be established in every case.

Frequently Asked Questions

Common Questions

What is PCB failure analysis?

Investigation into why a circuit board failed — not just which component broke, but the mechanism behind the failure, so a recurrence can potentially be prevented.

Dealing With a Repeat Failure?

Describe the equipment and the fault. Sinsal will confirm whether it is a fit for diagnostics and repair before any work begins.

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