Tell Us About Your Equipment
You don't need to know the technical details — describe what you've observed, and Sinsal will confirm whether it's a fit for diagnostics and repair.
What Happens Next
- 01Submit your equipment details
- 02Sinsal reviews the request
- 03You receive intake guidance
- 04Equipment is assessed after receipt
Common Questions
Do you repair equipment immediately after it is submitted?
No. Every engagement starts with a technical assessment — identifying the fault and confirming whether it can be repaired — before any repair work is scoped or begins.
How long does an assessment take?
Assessment time depends on the equipment, fault condition, documentation available, and testing required. Sinsal will provide an update after the initial review.
Will I receive approval before repair begins?
Yes. Repair work proceeds only once the recommended scope has been confirmed with you — it is never started on the basis of the initial assessment alone.
Can I send photographs before delivering the equipment?
Yes — the Request Assessment form includes an optional photo upload, which can help with an initial review before the equipment arrives.